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Shipping Information

Fast, reliable delivery across the UAE.

We are committed to delivering your order safely and on time. Below you will find everything you need to know about our shipping process.

Delivering Across The UAE

Dubai
Dubai
Abu Dhabi
Abu Dhabi
Sharjah
Sharjah
Ajman
Ajman
Umm Al Quwain
Umm Al Quwain
Ras Al Khaimah
Ras Al Khaimah
Fujairah
Fujairah

Delivery Timeline

Order Confirmed
Order Prepared
Dispatched
Delivered
✓

Most orders are delivered within 24–48 hours. Delivery times may vary depending on product availability and location.

Delivery Rates

Sharjah
& Northern Emirates AED 70
Dubai
& Abu Dhabi AED 100
Remote Areas
Additional Charge AED 150+
i

Delivery charges are calculated at checkout based on your location and order size.

Important Information

Processing Time

Orders are processed within 24 hours after payment confirmation.

Delivery Time

Most orders are delivered within 24–48 hours across the UAE.

Order Tracking

You will receive tracking updates by email or WhatsApp once your order is dispatched.

Inspection on Delivery

Please inspect your order upon delivery. If there is any issue, contact us immediately.

Failed Delivery

If delivery fails due to incorrect details or unavailability, additional charges may apply.

Need Help?

We’re here for you.

If you have any questions about your delivery, our support team is ready to assist you.

Contact Support →
Free shipping Free Shipping on Orders Over AED 299
Warranty 1 Year Warranty on All Products
Returns Easy 15-Day Returns
Support 24/7 Support We're here to help
Safe. Secure. Reliable. That's the NEOVIX promise.